Lady holding a Omotenashi Crane at Hotel Okura Manila

Hotel Information in the Age of COVID-19

At Hotel Okura Manila, we remain committed to your well-being by taking stringent measures to maintain high standards of health and hygiene at all times.

We seek your kind understanding as we may have to make additional periodic adjustments to hotel operations in keeping with the latest government guidance.

We apologize for the inconvenience and thank you for your cooperation.

For more information on Okura Nikko Clean & Safe Stay, please click the link below.

The safety and well-being of our guests remain our top priority. We appreciate your support and cooperation.

• Practice social distancing – please maintain at least one (1) meter or three (3) feet distance from each other.

• A limited number of persons in our outlets and facilities will be observed.

• Guests are required to wear face masks in public spaces at all times within the hotel.

• Make-up room service is available upon request. Please turn on the Make-up Room sign in your room or inform the Front Desk of your preferred daily cleaning time.

• Kindly dispose used personal protective equipment (PPE) in the designated bins provided in your room.

For guests with confirmed bookings, the following procedures will apply:

• A valid Philippine-issued ID or passport is required upon check-in.

• Maximum number per guestroom: Maximum number of guests per room is three (3) adult guests. In excess of two (2) adults, an extra person fee will be charged. Extra person with bed only is charged at PHP 1,300.00+++ or PHP 1,596.79 net per person/night. Extra person with breakfast and bed is charged at PHP 2,400+++ or PHP 2,947.92 net per person/night.

• Child policy: Maximum of two (2) children are allowed per room. Children 0-12 years old are free of charge when staying in the room with two other adults. Extra bed charge is at PHP 1,300+++ or PHP 1,596.80 nett.

• Cancellation, modification, and no-show policy: Packages are non-cancellable and non-refundable. Failure to arrive at the hotel will result to no-show and will be charged for the whole stay duration. Rebooking and name changes are allowed at least 24 hours before the arrival date.

• Smoking policy: As per Philippine law, smoking is only allowed in our designated smoking area. Guests who wish to smoke may proceed to the Newport Grand Wing Casino located at the ground floor. A fee of PHP 15,000.00 nett will be applied if there is an indication of smoking inside the room.

• Incidental deposit policy: Incidental Deposit equivalent to PHP 5,000 nett per room, per night will be collected upon arrival. Incidental deposit is refundable upon check-out if unused.

Notice of Changes in Facilities and Dining Offerings

In light of the recent situation regarding COVID-19, please note the following changes in the operation of our facilities and dining offerings. Further changes, including temporary closures, may occur according to the latest government guidelines.

We apologize for the inconvenience and thank you for your kind understanding.

A limited number of persons in our outlets and facilities will be observed for your safety. Reservation is highly encouraged for your convenience. Walk-in guests may be allowed, subject to availability. All checked-in guests must show their key cards and register. Lockers are available for your use.

For the use of the rooftop swimming pool and the fitness center, prior reservation of a time slot is required (maximum of 2 hours).

The rooftop swimming pool is open from 8 am to 8 pm

The fitness center is open from 8 am to 10 pm

For the use of the health club, prior reservation is required. The health club features a wet steam room, dry sauna room, and plunge pool.

The health club is open from 8 am to 10 pm

Age guidelines on health club usage:

Please be informed that children under 13 years old are not allowed to use the steam and sauna. Children 13 to 16 years of age may only use the steam, sauna, and plunge pool if accompanied by a parent or adult guardian aged 18 years old and above.
Children under 16 years old may only use the plunge pool if accompanied by a parent or adult guardian.

Guidelines on the fitness center:

All guests must wear appropriate sports apparel and footwear.
Children under 16 years old are not permitted to use the fitness center.

Shop and stroll through an array of high-fashion boutiques and dining outlets at the nearby Newport Mall, accessible via the second floor bridge.

The Okura Hotels & Resorts’ signature Japanese fine dining restaurant Yamazato is open for indoor dining only for fully vaccinated guests who must present proof of complete vaccination upon reservation/arrival. Advance reservation is highly encouraged. Reserve a table online: https://bit.ly/BookATable-Yamazato

Located at the fifth floor atrium lobby, Yawaragi offers international gourmet dishes with Japanese specialties and international favorites. The restaurant offers a unique dining experience where guests can soak up the feeling of being in a modern Japanese-inspired village. Reserve a table online: https://bit.ly/BookATable-Yawaragi

With dynamic city views on the hotel's rooftop, the Pool Bar at the SORA Rooftop offers al fresco dining for a day in the sun. Enjoy signature cocktails and smoothies with bar bites such as salads and burgers.

Enjoy high levels of service and culinary experiences in the privacy of your room or suite through our In-Room Dining service. The in-room dining menu can be viewed at your TV screen. For assistance, you may press the Okura Service button on your phone. For orders, press the In-room Dining button.

Hotel Okura Manila brings luxury dining to you with a comprehensive takeaway and delivery menu, Okura at Home.

Hotel Information in the Age of COVID-19

Okura Nikko Clean & Safe Stay

Health and Safety Measures

Guest Accommodation Guidelines

Notice of Changes in Facilities and Dining Offerings

Hotel Facilities and Services

Dining Offerings